Peer Support Call – February 2016 – Meeting the Needs of Angry Callers

Tuesday, February 9, 2016
Presenter: Meryl Cassidy, Response Hotline

Calls from persons who are angry can create major stress for phone clinicians. Join Meryl to discuss strategies for meeting both caller and clinician needs in these difficult situations.

Information on the Peer Support call will be posted to the NASCOD List-serve.