Peer Support Call – October 2015 – Workforce Management and Call Forecasting

Tuesday, October 20, 2015
Presenters: Troy Plott, Rachel Wentink, Jean Sandler

There has been a lot of buzz about this topic.  There is a session at conference on this topic  BUT

This will include unique content not presented at conference
This is a topic that you really cannot learn enough about and
Please join us for this amazing peerinar!

Troy Plott – Senior Director for Product Management, Workforce Optimization, InContact
Rachel Wentink – Senior Business Development Consultant, iCarol
Jean Sandler – Director of Operations, Here 2 Help Connect Mental Health Association of NYC (MHA-NYC)

Information on the Peer Support call will be posted to the NASCOD List-serve.