Peer Support Call – July 22, 2014, Crisis Center & Law Enforcement Collaboration


NASCOD Members are invited to join Peer Support calls in order to benefit from the valuable experience of other members as well as receive support for the work we engage in.

Our July Peer Support Call is:
Tuesday, July 22, 2014, 1:00pm – 2:00pm EST

Crisis Center & Law Enforcement Collaboration
Presented by Jennifer Battle, Helpline Director, Mental Health and Mental Retardation Authority of Harris County (Texas)

The National Emergency Number Association (NENA) is a not-for-profit corporation that works with 911 professionals, public policy leaders, emergency services and telecommunications to establish industry leading standards, training and certifications for 911 services nationwide (see ​

NENA recently published a Suicide Prevention Standard for 911 System Service Providers. This standard is the first of its kind and will serve to both facilitate collaboration between Public Safety Answering Points (PSAPs or 911 call centers) and crisis centers as well as increase the potential that callers and chat visitors who are assessed by a crisis center to be at imminent risk for suicide receive the care that they need.
MHMRA of Harris County HelpLine in Houston, Texas has been able to enhance our current relationships with law enforcement PSAPs by creating specific training materials referencing the new NENA standards which we will talk about in this Peer Support call.

All times are Eastern Times. Please adjust for your specific time zone.

To join the Peer Support Call you must be a member of NASCOD and a part of our list-serve. Information on the conference call is posted to the list-serve prior to the call date.